GymLiftGymLift Refund Policy
Plans bought on the web
Plans on plan.gymlift.app are sold through Paddle.com, our reseller and Merchant of Record. Paddle takes your payment and makes every refund, back to the way you paid.
- 14-day money-back guarantee. Ask within 14 days of your first payment, and we refund everything you have paid for the plan — no conditions.
- Your legal right to withdraw. If you live in the EU or the EEA, the UK, Switzerland or Israel, the law also gives you 14 days to withdraw from your purchase, as Paddle's refund policy describes. Where the law where you live gives you more, it applies.
- After that, Paddle may still refund a payment under its refund policy.
- A refund ends your plan, and with it Pro in the app.
How to ask for a refund
- Reply to your receipt from Paddle,
- write to hello@gymlift.app from the address you bought with,
- or find your order at paddle.net and ask there.
Cancelling
- Cancel any time from the link in your receipt or at paddle.net. Cancelling stops the next renewal: your plan stays on until the end of the period you have paid for.
- Cancel during a trial — a first period at a lower price, or free days — and you are not charged the full price.
- Deleting GymLift from your iPhone does not cancel your plan.
Bought in the App Store
Pro bought in the GymLift app is billed by Apple, and Apple handles its refunds: ask at reportaproblem.apple.com. To cancel, open Settings on your iPhone, tap your name, then Subscriptions.